Refund policy

Refund Policy

We offer refunds only for defective, damaged, or incorrect items.

If there is an issue with your order, please contact us within 14 days of receiving the item and provide clear photos or video of the problem.

Refunds will be issued to your original payment method once the issue is verified.

Please note:

  • Shipping fees are non-refundable.

  • Custom or personalized items cannot be refunded.

  • Refunds cannot be issued for delays caused by couriers or customs.


Returns

Because we work with international suppliers and ship worldwide, we do not accept returns for reasons such as:

  • Change of mind

  • Wrong color/size ordered

  • Customer mistakes in the order details

We only accept returns for defective or incorrect items.

If a return is required, we will provide the correct return address. Unauthorized returns will not be accepted.